Warranties & Guarantees

When you schedule service, repair or equipment installation with Village Plumbing & Air we protect your investment with some of the strongest guarantees and warranties in the industry. From equipment, parts and labor to your complete satisfaction we have you covered.

Village Plumbing

Warranties & Guarantees

When you schedule service, repair or equipment installation with Village Plumbing & Air we protect your investment with some of the strongest guarantees and warranties in the industry. From equipment, parts and labor to your complete satisfaction we have you covered.

We Have You Covered.

100% Satisfaction Guarantee

We agree to accept responsibility for your complete satisfaction with the materials we use and workmanship we provide. During the first year, if you are dissatisfied with the performance of your equipment, our services or our people, we will make it right.

Equipment Size Guarantee

We are solely responsible for determining correct equipment size and installation standards (which will always comply with state mandated codes).

"No Surprises" Guarantee

Once the work begins, the price quoted for the work being done is the price you pay. We charge by the job, not by the hour.

Customer Service Guarantee

Our customers will be treated with respect and courtesy at all times. Your technician will respect the privacy of your home and ask permission before entering any rooms. They'll treat your home with the respect it deserves and complete the job with speed and precision. They wear shoe covers, clean up when they are finished and take personal responsibility for your complete satisfaction.

Plumbing Repairs Warranty

Gas, Water, Drains & Fixtures
90 DAYS PARTS & LABOR

Water Heater Replacement Warranty

Tank Type & Tankless
1 YEAR PARTS & LABOR
Additional manufacturer warranty may be included on equipment.

New Plumbing Installations
Does not include customer supplied equipment

Water Service Lines | PVC
1 YEAR PARTS & LABOR

Water Service Lines | Copper
3 YEARS PARTS & LABOR

Water Service Lines | PEX
25 YEARS PARTS & LABOR
Beginning 10/1/19 (Previously 5 yrs.)

Gas Lines | Galvanized, Above Ground
1 YEAR PARTS & LABOR 

Gas Lines | Poly, Underground
3 YEARS PARTS & LABOR 

Fixtures Only
1 YEAR PARTS & LABOR 

Sewer Lines
5 YEARS PARTS & LABOR 
Warranty doesn't cover roots in line.

Customer Supplied Plumbing Materials or Equipment
Fixtures, tubs, sinks, toilets, water heaters, water filtration systems, etc.
30 DAYS LABOR ONLY 

Stoppages

90 DAYS PARTS & LABOR
No warranty for stoppages due to roots in line, bellies in line or broken lines.
A/C condensate line not included.

HVAC Repair with Parts

1 YEAR PARTS & LABOR

Complete HVAC System Replacement

10 YEARS PARTS (Lennox Manufacturer Warranty) 
2 YEARS LABOR

Individual HVAC Equipment Replacement
Condenser, Coil or Furnace/Air Handler

5 YEARS PARTS (Lennox Manufacturer Warranty) 
2 YEARS LABOR

HVAC System Inspections & Tune-ups

Inspections & tune-ups don't come with guarantees or warranties.

Inspections & tune-ups are conducted for the purpose of proactively identifying issues before they might arise. An inspection report is provided to the customer after each inspection regarding the current health and functionality of the HVAC system. All possible failures cannot be identified during a system inspection or tune-up and might require additional services to locate and repair.

Request Service