Welcome to the Customer Portal
We understand our customers have busy lives and don’t always have time to contact us for copies of invoices or service history.
Welcome to the Customer Portal
We understand our customers have busy lives and don’t always have time to contact us for copies of invoices or service history.
In our customer portal you can perform the following functions:
- View & Pay Invoice Balances
- View & Download Invoices
- View Service History
- Request New Appointments
Request Portal Access
To access the customer portal your email address must be on file with us. If you need to add or change your email, simply fill out the form below. We will reach out to let you know when your request has been fulfilled.
How to gain access, first time users
If your email is already on file with Village Plumbing & Air:
STEP 2
Type your email that you have on account with us in the space provided.
STEP 3
Within a few minutes you will receive a portal registration email.
STEP 4
In the email, click the button that says “Click here to get started”
STEP 5
A new window will open. Enter your email address 1 last time.
STEP 6
In the next window, create a secure password.
Frequently Asked Questions
This just means the email you’re trying to verify is not in your customer file with us. To get your email added simply fill out the form at the top of this page “Request Portal Access” or call/text our office at 832-919-7103.
Currently, if there was only a routine maintenance plumbing or HVAC inspection performed for your Village Partner Plan membership it will not be shown in the portal. Only invoices over $1 are reflected in the portal. You can always get your inspection results by calling or texting our office at 832-919-7103.
No, for the security of your account we only allow you to reset your own password. On the login screen, choose “Forgot Password” which will allow you to receive an email and reset your password.
Call or Contact Village Plumbing & Air Today
75 years treating you like family.