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Village Plumbing and Air
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Customer Testimonials

AWARD-WINNING SERVICE
Reviews
Village Plumbing & Air is always listening to what our customers say. We’re a leading air conditioning, heating, and plumbing company in Houston, TX, that treats every client like family. Customers regularly praise the professionalism, courtesy, and friendliness of our technicians. Our team is constantly working towards positive, lasting results; and it shows in the feedback we receive.
Village Plumbing & Air service truck

Read What Our Customers Have to Say

For more insights into our award-winning services and solutions that improve our customers’ comfort, well-being, and energy efficiency, continue reading the reviews below. Each is from actual customers we’ve served and have built solid working relationships with. You can therefore expect the same level of service with honesty, professionalism, and a 100% satisfaction guarantee.


We love when customers share their sentiments. The quality of our services and professionalism of our HVAC and plumbing technicians have been the backbone of our business since our founding in 1946.

Village Plumbing & Air is fully committed to helping customers in any way we can. We invite you to read what others have said and to also share your feedback. Feel free to share your experience with us, as it means a lot to know how we’re doing and if there’s any way we can do better.

We strongly value your feedback as it strengthens the relationship between our team and customers.

Check out these testimonials from the people we’ve served:

“There is no one like Village Plumbing!”
Irene S.

“Great work and great service! Enjoyed the work that they did. Very trustworthy and good.”
Isabel R.

“The plumber, I believe his name was Ulises, was an outstanding professional. He located the source of our leak and kept me posted as he went through the process. The location behind the tub was very difficult to work in but he managed it well. He called in resources as he needed them and got the job done within the time frame he gave us. I appreciate that Village Plumbing does a great job of supporting their staff while they at the client’s home.”
Susan Wright

“Tech very polite and was much faster with the repair that I thought would be!”
Judy Hughes

“Geoff did a great job! He was careful to explain what he found during his inspection, what I needed and why. He was transparent with the pricing and payment. I didn’t end up completing all the work that he recommended, and he did not pressure sell me on the work I chose to defer for another time. In this world of cold sales calls to your cell phones, that was a nice change. I do plan on completing the remaining work in the near future and plan to request Geoff do that work.”
Tito B.

“BEST customer service ever! From the appointment maker to the actual service person, the customer service was outstanding! Will use as long add I’m a home owner.”
Tanya B.

“Scott Gomez was very helpful in explaining what I needed done. And, he helped me stay within my budget. Very nice person.”
Sandy R.

“Ricardo was awesome! He diagnosed my washing machine issue very quickly, ordered the part, and came back a couple of days later. Washer is working like new now. Thanks Ricardo!!!!”
Susan B.

“Scott was the best plumber we have used and we have tried many. He was friendly, polite, respectful and professional. He worked quickly and was very clean leaving no mess. I will recommend him and Village Plumbing very highly.”
James M.

“Excellent service. Geoff Walters provided excellent service and advice. We will definitely use Village Plumbing again for HVCA.”
Drew D.

“Ricardo was prompt and very thorough. He is so polite. Great job!”
Gwen R.

“On time appointment, thorough inspection, polite technician.”
Maxine R.

“I have used Village plumbing for a number of services over the last 13 years and their quality of service is unsurpassed. Everyone is polite, knowledgeable, and dedicated to providing the highest quality service. I highly recommend Village Plumbing.”
Helen J.

“Happy with quick & prompt service from Village. Yes, I would recommend to friends & family.”
Gayle B.

“We got competitive pricing and good advice on aspects of a water heater replacement. The installation went well, and Scott also assisted in some associated aspects that I had committed to doing. Great service.”
Warner S.

“Brandon was super nice and effective and thorough.”
Laura J.

“The Village Plumbing staff is the best in the city when it comes to dealing with plumbing issues. The company also has a very knowledgeable sales staff who provide expertise when you are replacing fixtures and appliances. Appliance technicians are also very capable.”
Gayle

“The usual excellent service – since 1947! Arrived when scheduled and the service was done quickly and very well. Many thanks.”
Don E.

What We Do

We specialize in the installation, repair, and maintenance of air conditioners, furnaces, heat pumps, and plumbing pipes. From drain cleaning to sewer repair, all our work is fully guaranteed and we offer generous warranties on parts and labor. Virtual service calls are available for a primary evaluation, to determine whether an in-house visit is needed, and receive an estimate from a licensed technician. Comprehensive maintenance plans are available; members receive discounts on services, bi-annual HVAC and furnace tune-ups, and an annual whole house plumbing inspection.
AC replacement

AC Replacement

AC Repair Service

AC Repair

AC Maintenance

Call or Contact Village Plumbing & Air Today
75 years of treating you like family.
Village Plumbing & Air service truck