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It’s a Good Morning with Village Plumbing

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Village Plumbing owner Monica Ryan, with Trolyn her technician Surprise Customer with Good News and a Home Visit

One morning, Village Plumbing showed up unexpectedly with the most pleasant of surprises for these wonderful customers who have been working extra jobs trying to make ends meet. Here’s what happened:
Customer: Hi!
Monica: Hello, how are you doing?  I’m Monica. Now, I own Village Plumbing, and Trolyn and Alfredo told me that you needed some work done, and that you were working extra hours to pay for it?
Customer: Yeah.
Monica: Well, what if we did it for free?
Customer: (Surprised)…that would be wonderful.
Monica: Well we’d love to help you. I always love to help people that are trying to do something.
Customer: That would be wonderful.
Monica: Ok?
Customer: I didn’t even get home until like 9:00. I always work extra hours. That would help out immensely.
Trolyn: Yeah, that day when I came out, I noticed that you said you were trying to scrape up money. I brought it to my supervisor who came up with the idea that we needed to do something for you.
Customer: I’m crying now.
Monica: It’s a good cry.
Customer: It is a good cry.

 

Dispatcher Opportunity

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We Appreciate Our Employees

We're Hiring at Village Plumbing - Dispatcher OpportunityAre you working long hours with little appreciation? At Village we work hard and play hard. Come join our TEAM. View this dispatcher opportunity!

The Village family is growing and our service and installation company is looking for a personable and outgoing person to operate our state-of-the-art dispatching program. Our technicians and customers deserve prompt attention and careful follow through. If you like to help people, can multi-task and have a positive, enthusiastic and fun approach to customer service, we want to talk to you. We offer: excellent wage, dental, health, retirement, incentive pay, and full paid vacations. We also offer continuing education and excellent working conditions. Read on to see if this dispatcher opportunity is right for you.

Consider a career move to our company by applying online. Confidentiality guaranteed. Village Plumbing and Home Services 5403 Kirby Drive Houston, Texas 77005

ALL APPLICATIONS MUST BE MADE ONLINE at http://villageplumbing.iapplicants.com/searchjobs.php.

Duties:

We are interviewing a few achievement-minded individuals for this position. It includes setting appointments for our technical staff, outbound calls to verify appointments, routing technicians to service calls and office administration. You’ll also periodically contact and follow up with warm leads of current customers – offering service agreements and additional services where applicable to customers; you’ll need to be available from 7am to 6pm Monday through Friday and Saturdays twice a month from 7:00am to 5:00pm.

Qualifications:

Excellent telephone voice, Great attitude and Work ethic, and Computer experience preferred. You must be able to multitask. This job involves scheduling talent and a calm demeanor. This is an opportunity for individuals that are serious about starting a career with a top notch plumbing, appliance, and heating & cooling company. We provide regular training programs for all inside Customer Service & Administrative Positions. Although experience is a plus, we’ll train those who exude great natural ability to multitask and provide wonderful customer service over the phone and to co-workers. We actively recruit those who have served in our armed forces and are veteran friendly.

Village Discusses Heater Safety on KPRC Houston, Channel 2 News

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Village Plumbing HVAC Technician Bryan Simpson on KPRC

Simpson discusses heater safety, carbon monoxide detectors and more with *KPRC’s Anousha Rasta.

Many of you may stay indoors and most likely turn your heaters on for the first time since last winter to stay warm. That’s why it’s important to remember how to use those heaters safely, so the equipment doesn’t spark a fire in your home.

Simpson says: “Try not to go to sleep with them on. No kerosene heaters.” Simpson recommends keeping anything that can burn at least 2 to 3 feet away from your heaters or furnaces before you turn them on. “People use their attics for storage. That’s where most of the heaters are. You just want to go up there and make sure that it has clearance,” Simpson says.

Bryan tells us you should also check your furnace’s filter and change it when it’s dirty. For space heaters, don’t plug them into extension cords, but instead, straight into the outlet on the wall. And don’t forget your carbon monoxide detector: “First and foremost you want o check to make sure your detector’s batteries are fresh.”

Village Plumbing also recommends you hire a professional to check your furnace at least once every year. In fact, the Village Partner Plan is on sale for $99 which includes a thorough furnace and AC check every year, and a plumbing visit too. Call (713) 526-1491 for details.

*as reported by KPRC: Colder weather a reminder to check safety of heaters

Girl’s Night Out – Learn to Do It Yourself With Village Plumbing

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Spend time with us in our new showroom on November 4, 2015 from 6-8 pm!

Village Plumbing & Home Services - Girl's Night Out Nov 4
Click to Register via Facebook

Ever wanted to know how to change your own AC filters? Or replace the flush handle on your toilet? Well Village Plumbing’s “Girls Night Out” comes to the rescue! Join us in our new showroom November 4, 2015 from 6-8 pm for tips (and treats) on basic plumbing and AC repairs you can do all by yourself! Take a break from the kiddos and come on down.

Houston Plumbing and Air Conditioning - DIY event - Girl's Night Out at Village PlumbingPlease call (713) 526-1491 to RS.V.P. and register on our Facebook page. We look forward to seeing you there!

Village Plumbing is always about coming to your aid when you need service in your home, but we’d also like to help you do it yourself. Starting November we’ll have “Girls Night Out.” Feel free to bring your friends and family. This event is all about helping you:

  • Learn about plumbing, heating and air conditioning basics.
  • Increase your home improvement knowledge and skills
  • Answering all of your home services questions and concerns

We’ll have refreshments, fun and you can fellowship with other Village customers and staff.

Triathlete John Barth Racing for Dystonia

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Racing for a Reason

triathleteTriathlete John Barth is racing for a reason. A victim himself of a debilitating disease called Cervical Dystonia (Spasmodic Torticollis), Barth is thankful for a support team that has helped him  fight back, while raising money for the cause. Barth along with Team BluFrog  has put up a web page dedicated to raise awareness, and garner support for his upcoming September 7 race, where he states:

“During my initial treatment and lifestyle adjustment, at the suggestion of my neurologist and physical therapy team, I began to swim a little and walk a lot. One thing led to another, and the idea of training for triathlons was born as a way to raise money and awareness.”

StreamNPLogoImage-250x95John Barth is also a very dear friend to Village Plumbing & Homer Services, who  has reached out to the VP family in the most loving and unselfish ways. We want to encourage all our friends to root for  him, as he races for a reason, and consider helping him achieve his and his team’s fundraising goal. By clicking the NSTA logo you’ll go to  John’s  TeamBluFrog Races for NSTA page, where you can learn more, and if you feel led to help,  there is a  Sponsor Me button there. We thank you very much for reading this, and for caring.

Sally MacDonald, Anchor-Reporter at FOX News 26 told John’s  story:

Village Plumbing’s Military Families Program

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Military Families Service & Supply Program

blog_military_famWe are more than pleased to be working with an organization that will help Military Families get the School Supplies they need, for the school year starting this fall, but going forward into the Spring.

It’s as easy as bringing to Village Plumbing & Home Services at 5403 Kirby Drive in Houston, any school supplies you can spare! Even the smallest items will help these kids feel loved and provide a boost going into this new school year. Notebooks, pencils, pens, erasers, backpacks, note cards. You’ve seen the stores and you know the prices add up.

This program is growing  fast and we thank you kindly in advance for any supplies you can contribute to the Village Plumbing Military Families Program. We will be posting asap more details on this page about how you can help.

Please call  (713) 526-1491 to learn more about this program. And thank you!